MISUSED WORDS
GUIDE BUSINESS
WRITING
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Learn
to avoid misused words in business writing.
BUSINESS WRITING LESSON:
COMMONLY MISUSED WORDS
(Lesson 3: Avoiding Bad Words)
Have you
ever been reading some text, maybe even a novel,
and you found yourself going back to reread a
sentence or two because something just seemed a
little off, but you couldn’t put your finger on
it?
This often
happens when a sentence is punctuated
incorrectly or when a common word is misused. As
we have said before, good writing, including
good business writing, allows the reader to
focus on WHAT is being said instead of worrying
about HOW its being said. And breaking the
reader’s mental flow by using words incorrectly
is not good business writing!
COMMON MISUSED WORDS
- BAD WORDS
Sometimes it’s merely the need
for speed that can make us lazy
about using the correct word;
sometimes we think we understand
when we really don’t. Either
way, this lesson offers some
guidelines on commonly misused
words – ones that can break the
flow of the text and take the
reader’s mind of the content.
insure, ensure, and assure
Typically, “insure” is used
within the insurance field. If
you are talking about insuring
your car or house or different
types of health insurance, this
is the word you would use. Note
that it usually carries a direct
object, but no indirect object.
(Example – I need to insure the
new car better than the old one
was because of the requirements
of the loan on it.)
“Ensure” is used similarly, but
usually in regard to ideas and
actions. Note that it often has
the word “that” directly behind
it. (Example – Please ensure
that your supervisor understands
why you will be leaving early.)
“Assure” is different because it
almost always takes an indirect
object; that is, you need to say
whom you are assuring of the
information. (Example – I can
assure you that this is an
unusual situation.) The indirect
object in the example is “you.”
lay and lie
The key difference between these
two words is intent or will. It
involves a choice – a person or
animal, etc. can choose to lie
upon something, but a book or
pencil cannot choose to lay upon
something. Someone must put it
there. Also, another clue is
that “lay” always has a direct
object. (Example – Before I lie
down to sleep each night, I lay
my book on the nightstand.)
Also note that there can be
confusion in one of the verb
tenses:
(lay, laid, laid, laying) vs.
(lie, lay, lain, lying)
(Example – I lay down yesterday
[simple past tense of “lie”] for
a nap, but whenever I nap, I
always lay my book [present
tense of “lay] on the nightstand
first.
its and it’s
The secret here is that pronouns
don’t take “apostrophe plus S”
to make them possessive. Decide
whether you can change the
“apostrophe plus S” to “is.”
(Example – It’s going to be a
long time before the tech comes,
so the copy machine is going to
keep spitting out its paper
regularly.) Since you could say
“It is going to be a long
time...” you know the apostrophe
form is correct. But you
wouldn’t want to say
“...spitting out it is paper
regularly.” Pronouns don’t take
“apostrophe plus S” to form the
possessive: That is [my, your,
her, his, its, their, our] book.
Even when shifting a sentence to
a little different form, NONE of
them use the apostrophe: The
book is [mine, yours, hers, his,
its, theirs, ours].
irregardless
This is NOT even a word in
standard written English,
although it is used quite
commonly in casual writing or
nonstandard speech. The correct
usage is “regardless.” (Example
– Regardless of the outcome, I
am still putting in my two-weeks
notice.) Remember we said that
language is always changing?
Perhaps this is one of those
words that, through constant and
regular use, will actually
become standard as time goes on.
infer and imply
The difference between these two
involves whether there is some
assuming going on by the reader
or listener. “Imply” means that
something is inherent in the
text or conversation without
being explicitly stated.
(Example – When the teacher
stated that the test results
were not good, she implied that
few, if any, students got good
grades.) On the other hand,
“infer” is when the reader or
listener draws some kind of
conclusion. (Example – When the
teacher told us that we would
all have to retake the test, we
inferred this was because few,
if any, of us got a good grade
on it.)
got and gotten
Since the advent of “You’ve got
mail!” these two words have
become more and more confused in
standard English – both verbal
and written. Their basis is the
word “get” which means to
receive in some way, instead of
meaning to possess in some way.
Just remember that the basic
verb forms of “get” are (get,
got, gotten, getting). (Example
– I got a message yesterday that
said “You have gotten mail.”)
Note, that the contraction
“you’ve” actually stands for
“you have” and so the correct
form would be “you have gotten,”
not “you have got.” If the point
is to say that there is some
mail waiting for you (you
possess mail) – as opposed to
you have received some mail –
then it would simply be “You
have mail.”
Also in relation to the question
of “got” being redundant, and
“have” being sufficient, the
phrase “You have got to....”
again uses the extra word where
it isn’t needed in standard
written English. The meaning,
here, is “must,” and to say “You
have to...” is sufficient.
farther and further
While there is a definite usage
convention on these two, it’s
hardly ever followed completely
and the two have become
virtually interchangeable in
both written and verbal
communication. The “rule” says
that “farther” should only be
used with physical distances,
and “further” for everything
else. (Example – The farther we
drove down the road, the further
our discussion moved from its
original intent.)
discreet and discrete
These two can create some
awfully funny incorrectly worded
sentences. “Discreet” means
having discretion; that is,
being careful in what you say or
do. But “discrete” means
separate or distinct. (Example –
I would prefer we kept our
relationship discreet since we
do not have a discrete office
setting.)
different than and different
from
Although these seem to have
become interchangeable, many
people still require that formal
written English fit the
following: use “different from”
when comparing two things, and
use “different than” when you
use a whole clause to create the
comparison. (Example – Your
format looks different from
mine. Perhaps this is because
the format I used is different
than the most common business
letter formats.)
continual and continuous
Both of these mean something
that keeps going, but
“continual” is used in reference
to something that is interrupted
periodically, whereas
“continuous” refers to a
physical sense of continuation.
(Example – The continual barking
of the dog was interfering with
my concentration. Instead of
working, I started making a
continuous line around the top
of my desk using paper clips.)
complement and compliment
This is another combination that
can create some quite funny
sentences. When two things
“complement” one another, they
fit together well. On the other
hand, to “compliment” something
is to praise it. (INCORRECT
Example – The company’s
overarching goal compliments my
report. CORRECT Example – My
report complements the company’s
overarching goal.)
affect and effect
The usage of these two can be
rather confusing. The simplest
explanation is that “affect” is
usually used as a verb with an
indirect object, with the
meaning of influencing the
indirect object in some way.
(Example – The higher gas prices
affected our vacation.) And most
often, “effect” is used as a
noun to refer to HOW something
affects something else. (Example
– Higher gas prices had a
definite effect on our
vacation.) The primary exception
to this rule is a relatively
unusual verb construction of
“effect” that means to start, or
to create. (Example – His report
suggested effecting a change in
the procedure manual.)
apprise and appraise
These have clear-cut meanings;
you just have to know which one
you want to use. “Apprise”
always takes an indirect object
(usually a person or group of
people) and it means to give
them information about
something. (Example – I apprised
the committee of the fact that
the schedule printed in the
paper was wrong.) “Appraise,”
though, does not require an
indirect object and means to
judge the merit of something.
It’s most often used in real
estate to mean setting a value
for a certain property. However,
it can be used to “judge” other
items as well. (Example – During
your evaluation, we appraise
whether your absences affect
your dependability.)
your and you’re
Remember back in the discussion
of “it” and “it’s,” we said that
the “apostrophe plus S” meant
you could substitute “is?” This
is similar in that here, the
“apostrophe plus RE” means you
can substitute “are.” After all,
in most cases except possessive,
an apostrophe signals that
letters are missing – in this
case the “A” from “are.”
(Example – If you don’t return
your library book soon, you’re
going to be facing outrageous
late fees!)
to, too, and two
Most of us don’t use the word
“two” incorrectly – it’s merely
the written form of the number,
“2.” However, the other two
often cause confusion. “Too” has
two very different uses. First,
it can mean excessive, and it’s
usually used – in this case – as
an adverbial that modifies
adjectives or other adverbs.
(Example – Today when I jogged,
I ran too far and too hard for
my injured leg to continue to
heal properly.) In the example,
“too” modifies “far” and “hard,”
implying that the distance and
speed/exertion were excessive.
“Too” can also mean “also.”
(Example – While I prefer
meeting deadlines, I like to go
home on time, too.)
The third one, “to,” is either a
preposition with several
meanings, the most common of
which is a direction (Example –
I went to the boss about it.),
or it forms part of a verb.
(Example – I went [to see] the
boss about it.)