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Marketing Plan - Strategy

Strategy
Describe how you plan to utilize a marketing strategy.

Promotion

How will you promote your business, products or services? How will you get your customer’s attention?

Advertising: What type of media will you use and how often? Why did you select this media over other methods?

How will you maximize your promotional budget? Have you evaluated whether this is the lowest cost method versus the most effect method?

Do you plan to use other advertising venues, such as referrals, word of mouth, trade shows, dealer incentives, and catalogs? How will you find these other methods, what is the cost associated with them?

What image do you want your business to project to your customers?

What other promotional materials will you need? Do you need to have these materials created by a third-party, such as logo creations by a graphic artist. Other promotional materials may include business cards, letterhead, brochures, newsletters, store signage, even interior design to a facility.

Promotional Budget
How much should you budget for the promotional items? Break your budget into two categories, the promotional materials you’ll purchase prior to the business starting and the ongoing materials needed.

Pricing
Explain how you determined your pricing structure for your goods or services. You can’t always price your goods lower than the competition (if you expect to make any money). So how do you determine if your prices are competitive and in-line with what the customer will tolerate? Are you competitive with customer service, quality of goods or services, how does your prices compare to the competition?

Consider your competitive analysis table – how does the pricing strategy fit into the competitive analysis? Does it create advantages or disadvantages when compared to your competition?

Are your customers sensitive to pricing policies – does it effect their buying decisions?

What are your policies for customer service and extending credit?

Proposed Location
If your business is just starting up, you may not have a location selected already. This is a great time to consider possible locations and evaluate which will best suit your needs. Some businesses are able to start out of a home; others require a retail space, a small office space, or a machine shop.

The Operational Plan section of the business plan is where you describe your physical needs. In this sections, describe how your location will affect your customers.

Will your customers come to your location? Is your location important to you customer?

Is the location convenient to your customer?

Do you offer parking spaces for customers?

Is the location consistent with your image?

Does the location provide what customers want and meet their expectations?

Are you located near by competition? Is it better for you to be near them (like car dealers or fast-food restaurants) or distant (like convenience-food stores)?

Distribution Channels
How will you sell your products or services?

Retail

Direct (mail order, Web, catalog)

Wholesale

Through your own dedicated sales force

Through third party agents

Independent representatives

Bid on contracts

Sales Forecast
Once you’ve completed a detailed description of your products, services, customers, markets, and marketing plans, you need to provide the numbers to support your plan. Include a sales forecast spreadsheet to prepare a month-by-month projection. Your forecast should be based on your research into sales forecasts, your marketing strategies, your market research, and industry data, if available.

Your forecast should include two sets of numbers 1) a "best guess", which is what you really expect, and 2) a "worst case" low estimate that you are confident you can reach no matter what happens.

Keep all your notes on research and assumptions. You’ll use these sales forecasts and all subsequent spreadsheets in the plan. You may need your supporting data when you make presentations to funding sources.



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