FEDERAL CREDIT
CARD PROTECTIONS INFORMATION BASICS FRAUD CONSUMER PAYMENT
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Understand
your federal protection for credit card usage.
TRUTH IN
LENDING: FEDERAL PROTECTIONS FOR CREDIT CARD USERS
In the current
climate of fast and easily available credit, it pays
to know your protections as a credit card holder
under federal law.
Here is a six point
summary of your protections under federal law:
FEDERAL
CREDIT CARD CONSUMER PROTECTION
Getting a Card
Under federal law, a
credit card issuer can provide a renewal card or
substitute card to a current cardholder, but cannot
issue a new card unless requested to do so. Don’t make
payments on any card for which you did not apply.
Payments
Payments must be
credited on the day that the issuer receives your check.
However there are two exceptions: First, a creditor can
delay posting your payment if no additional charges are
incurred. Second, you must follow the requirements regarding
payment set forth by your creditor. For example, if you
don’t send your payment to the correct address or if you
don’t use the provided billing envelope then you could be
left with extra charges or late fees because your payment
was not received in a timely or correct manner for
processing.
Credit Balances
If you have a credit
balance of $1.00 or more then the credit card company is
required to provide either a refund or to maintain your
credit balance. By law, your credit company must send a
refund within seven business days of your request.
Billing Errors
All issuers must provide
a statement concerning their rules for correction of billing
errors. During the time that a billing error is under
investigation, consumers are not required to pay the amount
in question.
Unauthorized Use
You can be held liable
for charges up to $50 if an unauthorized individual uses
your credit card. Look on your card or billing statement for
a toll-free number to report suspected theft, lost cards or
unauthorized use.
Resolving Disputes
If you dispute the
charges on your statement or have a problem with merchandise
purchased on your card, you can withhold payment if you have
made a good faith effort to resolve the problem. Rules vary
if the card was a bank or travel or entertainment card so be
cautious and do some research before withholding payment on
any charges. In addition to varying amounts depending on the
type of card, rulings pertaining to dispute resolution vary
state to state. Check with the small claims court process in
your state.
Get smart about credit
use or you’ll find that your “easy” and “free” credit may
prove to be more expensive than your budget can afford.
To learn money skills, personal finance, and money
management, please go to the Money
Instructor home page.
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