Choosing an Assisted Living Home

Are you or someone you love making the move into an assisted living home? If so, it’s important to do your homework before making a decision which could prove to be both costly and regrettable.

Here are twelve questions to ask before signing on the dotted line:

1. What costs are included in the monthly rate? What services are included or not included in this quote?
2. What arrangements can be made if care needs change? Is there assistance from on-site staff? Can rooms accommodate wheelchairs or commodes? What is the level of independence expected of residents in terms of their ability to provide for their own care needs?
3. Is there an in-house bank for small cash withdrawals or do residents utilize community banking services?
4. What formal process exists for handling complaints?
5. Is there a resident council to make suggestions or be involved in decision-making regarding facility activities?
6. Are pets allowed? What about smoking?
7. What kinds of recreational and social activities are provided?
8. What policies and procedures are in place for emergencies such as a fire?
9. What comments, recommendations or deficiencies have been documented by state inspectors? Ask to see written reports.
10. What policies are in place regarding refunds, discharges or transfers?
11. Who are the staff members and what kind of training do they have? What specific services do they provide? Are there background checks on all staff members?
12. What guidelines or rules are in place regarding guests?
13. Who is responsible for providing ongoing assessment of a resident’s care needs?
14. How is transportation handled for doctor appointments?
15. Under what circumstances might a resident be discharged involuntarily from the facility?
16. What happens when an individual can no longer afford to pay privately for services?

Asking these questions in advance will help you find not only a suitable home but also help to ensure that it is indeed “home sweet home” for years to come.

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